- THINK LIKE A MERCHANT
- Posts
- IT'S WHAT YOU KEEP
IT'S WHAT YOU KEEP
How great brands differ from average brands

A fisherman once caught a glittering golden fish
The fish pleaded, “Please let me go, and I’ll grant you three wishes.”
Tempted, the fisherman agreed and let it slip back into the sea
He rushed home, told his wife, and they began to make wishes—first for a bigger house, then riches, then power
But with each wish, they grew more discontented. In time, they lost it all through greed and misjudgment.
In the end, the fisherman sat by the sea with his empty net and whispered, “Maybe I should have just kept the fish.”
🎣 In retail, Ten Percent is an important number
Above this number, brands are extraordinary
Below this number, brands are merely average
Far below, the brand’s in trouble
I’m not talking about NPS scores, survey results, or conversion
I’m talking about profits
Like the fisherman, it’s not what you earn
It’s what you keep
Net income, for businesses, is what you keep
Who makes the cut?
(TIP- CLICK DISPLAY IMAGES AT THE TOP TO SHOW THE CHART)

Luxury brands like LVMH and Prada
Status brands like Tapestry and Lululemon
Best-in-class mass brands like Uniqlo (Fast Retailing) and Abercrombie
Even Nike, in turnaround mode, makes the cut
I was surprised to see Autozone and O’Reilly in the mix
But they serve a real need- everyone has a car
📉 Also there are some Fallen Angels that used to make the list, but do not anywhere
Kering, Ralph Lauren, Dillards have all had their profits decline of late
What do the extraordinary brands have in common?
They have a very loyal customer base
They’re highly desirable brands, allowing for high markups
They have an intense focus on stores and customer experience
They have long-term focused, stable management (other than team Swoosh)
If you’ve worked in the industry, it can be surprising
We work hard to create incredible product, marketing, brand experiences
And then only achieve a 5% to 8% level of profits
Not much more than the return on a U.S. Treasury bond
But you know what
It’s worth it, because retail is awesome!
If you focus on the the process of climbing, you’ll end up on the summit
CHAD’S ROUND-UP
📚 What I read: Expert Secrets by Russell Brunson- seeking to stand out in your work- either in a career or as a business owner? This book shares the strategy of how to position yourself as an expert and how to create a knowledge-based ecosystem around- YOU!
🎧 What I heard: “I Can’t Stick With It, Should I?” on the Tropical MBA pod- one of my favorite entrepreneur podcasts addresses when you should quit and when you should persevere. 17 minutes of wisdom right there
🕵🏻♂️ An interesting discovery: Sanzo Wada’s Dictionary of Color Combinations- Before I thought that certain colors just somehow looked good together, then I learned that this aspect of creativity is actually science. This book by a Japanese artist, teacher, and color theory researcher is the design secret weapon that I didn’t know existed
*I have no affiliation with any of these things. I’m just sharing things that are of interest
That’s all for today
I’m rooting for you!
Reply